We'll be with you every step of the way (exchanges, shipping, FAQs, and more)
💬 Frequently Asked Questions
📦 What shipping methods do you use?
We ship nationwide via Correo Argentino to your home or branch. We always choose the safest and fastest option so your Quica arrives in perfect condition. For international shipments, we rely on DHL.
🚛 How long does it take for my order to arrive?
Delivery time depends on the destination. Generally, it takes between 2 and 5 business days within Argentina. If you're in a more remote location, it may take a little longer. As soon as we ship your order, we'll send you the tracking number.
🌍 International Shipping
For the rest of the world, we rely on DHL , one of the safest and fastest companies. You can expect to receive your Quica between 7 and 15 business days , depending on the destination. 🌎✈️
As soon as we ship your order, we'll send you the tracking number so you can follow every step of the way. 💌
🎁 Can I give a gift?
Of course! If you'd like us to gift-wrap it and add a card, send us a WhatsApp message as soon as you make your purchase. We love making special gifts 💕
🔁 Changes without expiration
At Quica, you can exchange any product as long as it's unused and in its original packaging.
We don't work under strict deadlines, because we know that each purchase has its own pace.
Write to us whenever you need, and we'll help you find the perfect pair 💜
🚫 Returns
Returns are only accepted in the case of a manufacturing defect. In that case, we'll cover the shipping costs and either exchange the product or refund your money, whichever you prefer.
🧵 About our materials
✔ All our products are handcrafted from cowhide , carefully selected for its quality and nobility. This means each pair is unique : there may be slight variations in the tone or texture of the leather, typical of natural materials. These differences are not flaws, but rather part of the charm of handmade goods.
✅ Guarantee
All our products come with a 60-day warranty against manufacturing defects. If you notice any issues within this period, please write to us, and we'll be happy to assist you throughout the entire process to resolve it as quickly as possible. At Quica, we believe in what we do and we're here to support you.
📌 Commercial conditions
💳 Payment methods
For international purchases, you can also pay with PayPal or Payoneer . If you need a special option, write to us, and we'll work together to find the best way for you to receive your Quica 💜
We accept credit and debit cards through Mercado Pago or Ualá , as well as bank transfers .
💸 Prices and promotions
Prices are in US dollars and include VAT. Promotions are for a limited time only and are subject to change without notice.
🔒 Your data is protected
At Quica, your personal information is safe.
We only use your information to process your orders and send you news if you choose. We never share or sell your information to third parties.
We comply with Personal Data Protection Law No. 25,326.
If you need to access, modify, or delete your data, please write to us at hola@quica.com.ar
Your confidence is as important as every step you take with your Quica 💜
🧡 About Quica
Each season we offer an exclusive collection , designed and manufactured entirely in Argentina , with the quality of our leathers and a love of craftsmanship.
We're inspired by the latest trends , without forgetting the comfort and wide range of activities of the women who choose us every day. Design, innovation, and a whole lot of love : that's what you'll find in every pair of Quica shoes.
Our products are made with the highest quality materials , crafted from cowhide . Because these are natural materials, they may present slight variations in tone or texture, making each pair unique. Don't hesitate... pamper yourself! You deserve it. 🌸
📞 Contact us
📍 Location: Avellaneda 702, General Madariaga, Buenos Aires Province, Argentina
💌 Email: hola@quica.com.ar
📱 WhatsApp: +54 9 2267 41-1273
📸 Instagram: @quicaweb
📘 Facebook: @Quicaweb
▶️ YouTube: @QUICAWEB
📦 Argentine Store: www.quica.com.ar
🌍 International Store: www.quica.store
We're here to help. We always respond with warmth, commitment, and a whole lot of love for what we do. 💜
We follow the steps of Women Who Live Intensely...
and we make them smile. 🌸