Shipping policy
SHIPPING
It takes us 1 business day to process an order, after which we will send it to you.
Your order is shipped from Quica - Avellaneda 702 - General Madariaga - Buenos Aires - Argentina, via DHL or FEDEX.
A tracking number will be provided once the order has been shipped so you can track your package in real time.
You'll also need to consider the shipping time, which depends on your location, but you can estimate it as follows:
- Americas: 4-10 business days
- Europe: 8-15 business days
- Asia: 12-15 business days
- Rest of the World: 12-15 business days
This fee is not under our control and is the decision of your local customs agency.
Customs policies vary greatly between countries, so we recommend contacting your local authorities to clarify this point.If your order should have arrived by now but you haven't received it yet, here's what you can do:
- If you won't be home on the day of delivery, use your work address or wherever you'll be.
- If the address was correct and the package is not at the post office or with your neighbors, please contact us at hola@quica.com.ar with your order number.
- Your postal code is a crucial part of your address. Make sure to enter it correctly.